Letter from our CEOs

At SAP we are committed to making the world run better. While this is a bold and ambitious statement, we have embraced this vision after careful consideration of our role and potential impact in the world. We strive to create a better run world where organizations balance short- and long-term profitability, and holistically manage economic, environmental and social risks and opportunities. For SAP, this vision holds tremendous promise for a better future. Just as IT enabled globalization in the 20th century, it is foundational to sustainable and profitable business growth in the 21st century.

We have made sustainability core to our purpose and business strategy. As the world’s largest provider of business software solutions supporting critical business processes for more than 109,000 customers, we are harnessing information technology to drive this positive, large scale global change.

In a better run world, our vision is for IT to have impact in the following ways:

First, IT helps companies run more profitably and more sustainably. We’re proud to provide our customers with solutions that turn sustainability from a risk to be managed into a source of value creation. Our solutions are already impacting how the world runs. Through our work with customers around the world, we estimate that SAP software helps create safer and healthier lives for 800 million consumers and gives 30 million households the ability to use energy more responsibly.

Second, IT leaders become sustainability leaders. We aspire to be a model for sustainability as we innovate customer solutions, internal operations and social impact. For example we continued to reduce our greenhouse gas emissions by 6% in 2010, while at the same time experiencing a year of strong revenue growth. This showcases how positive business results and sustainable operations can go hand-in-hand. Overall, we have lowered our greenhouse gas footprint by 25% since 2007.

Third, IT drives economic opportunity for all. Our vision is grounded in pragmatic results: to help build stronger communities where basic needs are met, where education fuels innovation, and economic advancement is a reality. Working towards our goal of impacting 1 million lives, we aim to secure 100,000 volunteer hours and help enable 1,000 non-profit organizations in 2011. SAP’s achievements in 2010 included the launch of our first global SAP Month of Service, contribution of over 59,000 volunteer hours and the donation of our technology solutions to 715 non-profit organizations.

We have come to recognize that best-run businesses do not simply embrace a sustainability strategy. Instead, they make their corporate strategy sustainable. This distinction is profound. At SAP, our journey with customers, partners, employees and suppliers has just begun. We live by our sustainability credo in every part of the business, from our innovation roadmap to our focus on leadership and people development.

Ultimately, none of this would be possible without the hard work and dedication of our employees. Not only is sustainability a force for innovation across the company, it also serves as a unique opportunity to engage and excite our global workforce.

Our work continues. We invite you, our customers, partners, employees and stakeholders, to stay engaged in the dialog, share your ideas, and above all, take action. Together we can tackle the challenges and capture the opportunities as we pursue our vision of making the world run better.

Bill McDermott

Co-CEO

SAP AG

Jim Hagemann Snabe

Co-CEO

SAP AG

Independently Verified by KPMG