SAP Becomes a More Sustainable Company
Optimizing our sustainability performance
In order to provide sustainability solutions to our customers, we must act as a model for change ourselves. We are committed to rigorous measurement of our own performance, reporting on eleven core metrics that fall into three main areas of impact: environmental, social, and economic. Below is a summary of our 2010 performance compared to 2009.
Click on bars below to learn more about our strategy and our progress to date.
| 2009 | 2010 | |||||
|---|---|---|---|---|---|---|
 |
 |
Greenhouse Gas Footprint (kTons rounded to units of 5) |
450 |  |
425 | |
 |
Total Energy Consumed (GWh) |
808 | |
791 | ||
 |
Renewable Energy (%) |
16 |  |
48 | ||
 |
Data Center Energy (kWh/employee) |
3,038 | |
2,763 | ||
 |
 |
Employee Turnover (%) |
11 |  |
9 | |
 |
Women in Top Management (%) |
11 |  |
11.5 | ||
 |
Employee Health (%) |
61 |  |
59 | ||
 |
Employee Engagement (%) |
69 | |
68 | ||
 |
 |
Revenue-SSRS (€ millions) |
8,198 | |
9,794 | |
 |
Operating Margin (%, non-IFRS at constant currency) |
27.4 | |
30.5 | ||
 |
Customer Satisfaction |
7.7 | |
7.6 | ||
I think this dashboard would go from good to great if it showed 2 more things: industry benchmarks (rather like the "move the needle" stuff we have in VE) and our targets (possibly split into short term, i.e. for the year, and long term, i.e. for 2017, 2020 whatever). It would also be useful to see the dashboard for all 3 impacts (operations, customer and social) on a single page, but that is a minor detail. What do you think?
Hi Marina, for 4 years in a row, SAP has been the leader in the software sector in the Dow Jones Sustainability Index. Unlike some of our competitors, we are included in FTSE4Good. We think this is awesome.
Hi Marina, all 11 indicators call for action and are high priority for our sustainability efforts, but as you want us to name 3, here are they: 1) Our overall GHG footprint is a top priority and if we improve performance there, the other environmental indicators will have contributed to that. 2) We must improve employee engagement to also increase employee health and lower employee turnover. 3) And customer satisfaction is the prerequisite for our overall success.
What are the Top 3 priorities SAP plans to address to improve on 2010 indicators published on Sustainability Report?
The 2010 Sustainability Report presents awesome results. As a SAP customer, I would like to understand how SAP benchmarks againts its competitors?
The 2010 Sustainability Report presents awesome results. As a SAP customer, I would like to understand how SAP benchmarks againts its competitors?
These carbon and energy results are very impressive, especially given the double digit growth and reduced margins. SAP obviously is making some very smart investments.
Impressive improvement again, in numbers, style of communication and for sure setting benchmark. love it!
@Kimberly Knickle: For some questions, yes - the page becomes part of our reply.
@Kimberly Knickle: For some questions, yes - the page becomes part of our reply.
There's a lot of good detail here. What happens when a customer includes sustainability metrics in an RFP/RFQ? Do you expect to be able to give them a link to the report?
There's a lot of good detail here. What happens when a customer includes sustainability metrics in an RFP/RFQ? Do you expect to be able to give them a link to the report?
What are the Top 3 priorities SAP plans to address to improve on 2010 indicators published on Sustainability Report?
I think this dashboard would go from good to great if it showed 2 more things: industry benchmarks (rather like the "move the needle" stuff we have in VE) and our targets (possibly split into short term, i.e. for the year, and long term, i.e. for 2017, 2020 whatever). It would also be useful to see the dashboard for all 3 impacts (operations, customer and social) on a single page, but that is a minor detail. What do you think?
The 2010 Sustainability Report presents awesome results. As a SAP customer, I would like to understand how SAP benchmarks againts its competitors?
The 2010 Sustainability Report presents awesome results. As a SAP customer, I would like to understand how SAP benchmarks againts its competitors?
Hi Marina, for 4 years in a row, SAP has been the leader in the software sector in the Dow Jones Sustainability Index. Unlike some of our competitors, we are included in FTSE4Good. We think this is awesome.
These carbon and energy results are very impressive, especially given the double digit growth and reduced margins. SAP obviously is making some very smart investments.
Impressive improvement again, in numbers, style of communication and for sure setting benchmark. love it!
There's a lot of good detail here. What happens when a customer includes sustainability metrics in an RFP/RFQ? Do you expect to be able to give them a link to the report?
There's a lot of good detail here. What happens when a customer includes sustainability metrics in an RFP/RFQ? Do you expect to be able to give them a link to the report?
Hi Marina, all 11 indicators call for action and are high priority for our sustainability efforts, but as you want us to name 3, here are they: 1) Our overall GHG footprint is a top priority and if we improve performance there, the other environmental indicators will have contributed to that. 2) We must improve employee engagement to also increase employee health and lower employee turnover. 3) And customer satisfaction is the prerequisite for our overall success.
More Comments
Dashboard
Greenhouse Gas Dashboard
Total Energy Consumed
Renewable Energy
Follow
